Shipping & Returns

Shipping and Returns

Returns are not accepted beyond 10 days of receipt of the item.

If order cancellation occurs while the order is in transit, the customer is responsible for all return transportation costs and restocking costs.  Return costs are non-recoverable to the customer.

For items being returned by the customer after receipt of shipment, the customer is responsible for all return transportation and restocking costs.   Any such items must be unused, in the original condition received, in original packing and include original receipts and shipping documents.  Return transportation costs are non-recoverable to the customer.

Items shipped by the customer for return must be accompanied by a return authorization form (RMA), issued by Beacontron.  Customers should contact Beacontron to obtain an RMA prior to shipping the items.  Item shipped for return processing will not be accepted without an RMA issued by Beacontron.

Any applicable refund due to the customer after deducting applicable charges and costs will be processed once the returned item has been received and fully inspected.

Taxes

For shipments within Canada, Canadian GST or HST is charged at the rate appropriate to the province or territory to which the item is being shipped.

Any other taxes are the responsibility of the purchaser.